COVID-19: Business Operations, Advocacy & Resources
Current Business Operations
We encourage you to continue supporting local businesses during this time. Many of our businesses in Hyde Park are still offering services, ranging from limited hours of operation, online stores, takeout and delivery services, online courses, and much more. See below for our detailed list of current business operations.
Please note: each business name is hyperlinked to their website.
Showroom is closed. Still accepting bookings. Phone 519-471-7492 or book on their website.
Studio is closed. Offering free online classes and gift cards. To purchase a gift card, click here.
Now reopen with onsite consultations following the government’s current health and safety protocol. Still offering online classes and virtual support. Visit their Facebook page facebook.com/babiesnaturally or phone 519-471-5186.
Hours are 12 – 8 pm. Delivery and takeout only. Offering delivery through Ubereats and Door Dash.
Hours are Monday to Friday 7am to 5pm and Saturday and Sunday 7am till 11am. Call 226-378-6906 or 519-455-8296 to book your vehicle.
Studio is closed. Offering online and over the phone coaching sessions. Offering Zoom classes starting May 4th. Email email@example.com to arrange.
Open 9 to 5 by appointment only. Online store available and offering free shipping. Visit their website or Facebook page http://facebook.com/biopedfootcare.londonnorth
At this time their facility is open for competitive training, summer camps and they continue to offer some online programs as well.. Their online program is open to everyone and registration is done though their website by clicking here.
Store is closed, still accepting bookings for when business resumes. Book via their website.
Office is closed, still offering online appointments. Free Lexia literacy program for students between now and September. Email firstname.lastname@example.org or call 519-933-2673.
Beer sales only. Call 226-667-6268 or email email@example.com
Open Monday to Friday 9-5 pm, and Saturday 10-3 pm. Offering curbside pickup and contactless delivery. Call 519-641-1900 to place your order.
Office is closed and working remotely. Still accepting bookings. Call 1-800-265-7022.
Open for business Tuesday to Saturday 10 a.m. to 5 p.m and Sundays 11 a.m. to 4 p.m., closed Mondays. Safety measures in place, 4 persons in the store at a time, and please be prepared with a face mask! Delivery available on request; delivery fees apply. Visit their website or call 519-474-1165.
Open Monday to Friday 9AM-6PM, and Saturday 10AM-6PM. Grooming services are available by appointment only. Please practice social distancing with staff and customers in the store. You can call 519-963-0466 for any inquiries. You can also order online at https://happytailslondon.com/shop.
Open by appointment. Call 519-680-3770.
Offering wine making and bottling by appointment only. Hours are: Monday, Wednesday, Friday and Saturday 10:30 am-4:00 pm; Tuesday and Thursday 10:30 – 6:00 pm. Closed Sunday and ALL Long Weekends. Masks are required. Call 519-471-5250 with any questions.
Appointment only. To place orders, visit their website or call 519-691-0452.
Store is permanently closed. Online store offering free local contactless delivery. Visit website to shop online.
Studio is closed. Summer camp registration is available by emailing firstname.lastname@example.org. You can download a registration form by clicking here: https://northlondondancecentre.ca/summer-programs/dance-camp/
Offering pick-up for maple syrup. Call to arrange pick-up: 519-471-3707.
Currently closed with upcoming online programming packages via their online platforms. Email email@example.com or phone 519-601-7370.
Open regular hours and offering services following COVID-19 health guidelines. They are also offering complimentary life coaching and free online workshops. Visit their website or call 519-657-9699
Accepting orders. Call 1-800-932-0754 or email firstname.lastname@example.org.
Selling non-surgical masks. Visit their website at URL linked in name.
Still open regular hours and following COVID-19 health guidelines.
Open regular hours. Offering curbside pick-up. Also offering delivery for orders over $50. Contactless payment methods only. Call 519-472-8126 to order groceries and schedule a time.
Hyde Park BIA COVID-19 Action Plan
The Hyde Park BIA and its Board of Management have assembled a COVID-19 Action Plan to mobilize the BIA to support members during this time. The action plan consists of three phases so the BIA can advocate on behalf of members and develop tools, programs, and additional opportunities for businesses. This framework will also allow the BIA to help businesses during the recovery period after the Ontario government has removed restrictions. To view the Hyde Park BIA COVID-19 Action Plan, please click here.
Rent Relief Advocacy Letter
Working with all London BIA’s, the London Economic Development Corporation, the Small Business Centre, Tech Alliance, and Pillar Nonprofit Network, the Hyde Park BIA is currently lobbying on behalf of London businesses to request that the CECRA (Canada Emergency Commercial Rent Assistance program) be made mandatory, along with more incentive for landlords and property owners to participate.
On April 30th 2020 we forwarded an advocacy letter to the Provincial and Federal government that included over a dozen stories from London businesses outlining their current financial hardships with erroneous fixed overhead costs and $0 or greatly reduced income.
To view the advocacy letter, click here.
We know that our small and medium businesses are suffering and more support is needed. We have reached out to the Provincial and Federal government to mandate rent relief measures, in an effort to preserve London’s diverse and vibrant small and medium business sectors.
Government Resources & Updates
Hyde Park BIA recognizes the pertinent need to provide you with any information to help navigate government updates and changes. Information is constantly changing day-to-day surrounding COVID-19 resources. We aim to provide you with the most updated information, but cannot control if anything becomes outdated at the time of posting.
COVID-19 Testing to be Ramped Up
In response to reports that Ontario is severely lagging in the number of COVID-19 tests it does daily the government has committed to a significant increase in testing. While the province’s labs can accommodate 13,000 tests per day, Ontario has only been doing about 3,500 — a number that has raised alarm bells among health experts. Andrea Horwath and the NDP have called for testing to be dramatically increased, including regular testing for all health care workers, first responders and seniors in long-term care.
More Clarity for Businesses
Many businesses have contacted me to seek clearer direction from the government as to whether they can continue operating, and how to best protect their employees and the public. We have been sharing that feedback and urging the Ministry of Labour to do more. Today, in announcing accelerated timelines for essential construction projects, the province also announced that they will be redeploying more than 30 Employment Standards officers to help businesses understand and comply with health and safety requirements. Health and safety guidance for specific sectors was also announced.
Improved Health & Safety Response
I continue to hear from workers who are concerned about their health and safety at work. Today, the province announced that it will double the capacity of the Ministry of Labour Health and Safety Contact Centre from 25 to 50 phonelines, and add more inspectors to follow up on concerns.
If you are concerned about your safety at work, you can call the Centre at 1-877-202-0008. You can also file a complaint online.
Grocery and Pharmacy Closures
The Premier announced today that all grocery stores and pharmacies will be closed on Sunday, April 12. This is in addition to statutory holiday closures on Friday, April 10. The Retail Council of Canada later clarified that there has been no change to hours of operation for statutory holidays in Ontario with all pharmacies, and grocery stores in municipalities that have passed bylaws, able to operate on Friday April 10.
The response to COVID-19 is evolving rapidly, so please refer to linked sources and official websites for the most up-to-date information.
How can my business help fight COVID-19?
If your business has any Personal Protective Equipment on hand, please donate it for use by frontline healthcare workers. The London Health Sciences Foundation is collecting masks, gowns, goggles, gloves, face shields, and hand sanitizer. Please click here to donate anything you have. Even if you only have a few items, your donation will be greatly appreciated.
If your business can provide medical products such as ventilators, swabs, masks and eye protection, or if you have an innovative solution to help our province respond to COVID-19, please visit ontario.ca/ontariotogether. The Ontario Together Fund will help companies retool, build capacity or adopt the technological changes needed to produce supplies and equipment for hospitals, long-term care homes and other critical public services.
The best way you can help is to stay home and practice physical distancing and encourage your staff, customers, and loved ones to do the same. If you are operating, follow all of the public health advice available to do so as safely as possible.
Where can I find local resources for my organization?
The following local organizations have created resource pages to help businesses, non-profits, and charities navigate this situation:
- The Elgin Middlesex Oxford Workforce Planning and Development Board has launched a message in response to COVID-19, which includes resources for job seekers, businesses, employees, and service providers.
- The London Economic Development Corporation has posted a resource page and is asking for your innovative ideas to support local businesses during COVID-19.
- The London Small Business Centre has compiled a list of essential resources for you and your business, from pandemic preparedness to financial supports
- Pillar Nonprofit Network offers a resource page tailored to the needs of local non-profits, including important industry news.
- TechAlliance has compiled resources that will help tech companies get support, make a plan for remote work, become part of the COVID-19 solution, and more.
Many of these resource pages also include up-to-date lists of support available from the municipal, provincial, and federal government.
How is COVID-19 Affecting Your Business?
The London Small Business Centre is asking businesses to let them know how they have been affected by COVID-19 so that they can better understand the impact on our local economy and plan support for London businesses. Take their survey here.
The Canadian Survey on Business Conditions is also measuring the impact of COVID-19 on businesses. It is being conducted by Statistics Canada in partnership with the Canadian Chamber of Commerce. You can take the survey here.
Support Local Businesses
Many people want to know what they can do to support local businesses that are dealing with reduced revenue or closure due to COVID-19. Here are some community-created resources:
Local Delivery Map is a map of locally-owned businesses that are currently offering delivery in the area.
Support London Businesses is a list of businesses that have had to close their physical locations and are operating online.
#LdnOnt Takeout is a list and map of local food businesses that are open for take-out.
London Tourism has a list of businesses who are operating their businesses online, over the phone, or in other creative ways.
ontario.ca/coronavirus – Find information about COVID-19 symptoms, how to protect yourself, and an information sheet that is available in multiple languages. You can also use the Ministry of Health’s interactive online assessment tool if you think you may have symptoms of COVID-19.
Middlesex-London Health Unit – Find local information about COVID-19 and what is being done locally to prevent and prepare for a potential outbreak in London, and information about assessing your own symptoms. You can also find updates regarding local health care response and procedure changes at London Health Sciences Centre and St. Joseph’s Health Care.
london.ca/covid-19 – Updates on city services and programming impacted by COVID-19.
Canada.ca/coronavirus – Information from the Public Health Agency of Canada, and updates on the national response, travel advice and preparedness.
travel.gc.ca – Important travel updates regarding Coronavirus around the world.
If you need to find access to mental health support, food services, financial assistance or more, dial 2-1-1. Their community navigators are available any time day or night, and can provide help in more than 150 languages. To find support specific to COVID-19, you can also visit www.211covid19.ca.
Rogers TV London Daily Media Updates – Catch up on the latest COVID-19 developments at Rogers TV London, through virtual media briefings from City of London Mayor Ed Holder and Medical Officer of Health Dr. Chris Mackie.
School Mental Health Ontario – A resource on how to support student mental health during the COVID-19 pandemic, including information and tools for parents.
CBC – Coronavirus London Updates – Local advisories and updates, as well as a listing of what’s closed or cancelled, and what remains open in London.
Children’s Resources – The Ontario Association of Children’s Aid Societies has compiled a list of COVID-19 specific resources for children, youth, and families.
TVDSB Learn at Home – A working list of online learning resources to support students and families, including links to external sites for all grades as well as a description of each resource.
Pro Bono Ontario (PBO) – Providing free legal assistance to low-income Ontarians for their everyday legal problems via the Free Legal Advice Hotline, and have resources to help answer legal questions related to COVID-19 shut-downs. Dial 1-855-255-7256 Monday – Friday from 9:30 am – 11:30 am and 1:00 – 3:30 pm.
Neighbours Supporting Neighbours
Londoners are offering each other help and support through groups like Caremongering London, the London Volunteer Task Force (for non-contact volunteer grocery delivery), GroceryHero (volunteer delivery service to help frontline medical professionals, Med Students for Healthcare Workers (providing childcare and errands for healthcare workers), and Support London Businesses (a listing of local businesses).
GOVERNMENT OF CANADA
COVID-19 Update Page
Resources for Business
Canada’s COVID-19 Economic Response Plan
Helping Canadians With the Economic Impact of the COVID-19 Pandemic
Calling All Suppliers – Help Canada combat Coronavirus disease (COVID-19)
ROE Guidelines for Issuing EI
Coronavirus disease (COVID-19) – Benefits and services Employment Insurance and Labour Occupational Health and Safety
Coronavirus Disease (COVID-19) – Employment and Social Development CanadaPROVINCE OF ONTARIO
Ontario Together: Help Fight Coronavirus
List of Essential Workplaces
Extended Validation Periods
Stop The Spread Business Info Line
2020 Economic & Fiscal Update
Ministry of Economic Development, Job Creation & Trade
Support for Businesses
Ontario Ministry of Health
Stats and Self Assessment Tool
SaveSmallBusiness.ca – Petition for non-debt solutions for small businesses
Digital Main Street – Resources for Small Business
COVID-19: Support for Businesses Webpage
There is now a dedicated COVID-19 webpage for businesses seeking information on how to navigate the economy during COVID-19. The webpage includes details about the supports available, guidance for employers and links to additional resources.
Ontario Together Portal
We encourage businesses to continue submitting their solutions and proposals for in-demand products and services through the Ontario Together Portal. We are always looking for innovative solutions that provide the greatest benefit to the people of Ontario. Your input will help us address the rapidly evolving challenges we face in communities across the province.
Emergency Order on Essential Services
Please visit our dedicated web page at ontario.ca/stopthespread or call the Stop the Spread Business Information Line is 1-888-444-3659 for information on the businesses that are deemed essential.
Please share any additional questions and feedback in advance of our calls to COVID19businessinfo@ontario.ca. This will allow us to identify the appropriate experts to participate on the call and will better enable us to respond to your questions.